Frequently Asked Questions
Welcome to our FAQ section! We’ve compiled answers to some of the most common questions to ensure a smooth and enjoyable experience for all our users.
How can I get support for the product I purchased?
You can reach out to us via the Support section on our contact page. Please provide as many details as possible about the issue you’re encountering.
What if I need help with a Ghost issue?
For Ghost-related issues and questions, please contact Ghost Support directly or use the Ghost Forum.
Where can I find the documentation for a theme?
The documentation for each theme is available on the docs page. If you have any questions or suggestions, don’t hesitate to reach out to us.
What does support cover?
Our support covers questions about feature configuration, bugs, and general questions about the theme. However, it does NOT include Ghost installation or fixes, theme customization, and updates.
How long is support valid for?
All theme purchases come with 1-year support by default.
What happens after the support period ends? Can I still use the theme?
Yes, you can continue to use the theme after the support period ends. However, we will no longer be able to provide technical support.
Can I try a theme before purchasing it?
We do not offer trials, but we do have a 14-day money-back guarantee if the theme doesn’t meet your expectations.
What is your refund policy?
We offer a 14-day money-back guarantee. If you’re not satisfied for any reason, you can get a full refund within 14 days of your purchase.
Can I use the theme on multiple websites?
No, a single license allows you to use the theme on one website only. To use the theme on multiple websites, you need to purchase a separate license for each one.
Can I use your themes with Ghost Pro?
Yes, our themes are compatible with Ghost Pro. However, the Starter plan does not include custom themes, so you’ll need at least the Creator plan.
Are the original assets (CSS, JS) included in the download?
Yes, the original assets are included along with the bundled files, enabling you to customize and modify the theme as you wish.
How do I get updates?
Updates are released via Lemon Squeezy. You can download the updated version from your Lemon Squeezy Orders.
Can I modify and customize the themes?
Yes, you are free to customize any theme to your liking.
Do you offer theme customizations?
We currently do not offer paid custom work or theme customizations.
Thank you for visiting our FAQ section. If you have any other questions, please feel free to contact us.